UpMyStreet can make switching the best decision you make today, because we’re powered by uSwitch.com, who are wholly independent of all suppliers and the UK’s leading home services and personal finance comparison and switching service. Learn more.
Check the answers below to some of our most frequently asked questions (FAQ).
FAQ
- How can I choose the best supplier for me?
- Can I trust the advice?
- How quick and easy is it to switch suppliers?
- Is it free to switch suppliers?
- What’s in it for uSwitch?
- Will my service be interrupted?
- If I decide to switch, do I need to contact my current supplier?
- Can I get gas & electricity from the same supplier?
How can I choose the best supplier for me?
Whether you want to save money on bills, are fed up with your existing supplier’s service, or want to find a greener source of energy, we can show you how your current supplier measures up. Compare my supplier.
Can I trust the advice?
If you decide to switch supplier through us you’re certain of an impartial service.The information comes directly from suppliers and government regulators and is continually updated to ensure it’s comprehensive and accurate.
How quick and easy is it to switch suppliers?
Switching energy companies is very easy using our website and will only take a few minutes. Most suppliers are large, trusted companies and all of them are regulated to ensure standards of service.
Is it free to switch suppliers?
Yes, our service is free, and you’re under no obligation to switch suppliers. We’ll give you all the information you need to make an informed decision about which supplier is best for you.
What’s in it for uSwitch?
uSwitch.com is funded by the small commissions they receive from energy suppliers when customers choose to switch online. These commercial relationships have no influence on the ranking of suppliers in the calculator. As UpMyStreet and uSwitch are independent of all gas & electricity suppliers, information is given on all suppliers not just those that pay commission.
Will my service be interrupted?
No. Your new supplier will continue to use exactly the same wires, pipes, and meters as you currently use. Your new supplier will also contact your existing supplier to arrange the transfer of your supply. The only change you’ll notice is the company name at the top of your bill.
If I decide to switch, do I need to contact my current supplier?
Your new supplier will arrange the transfer for you. However, you should ensure that your new supplier takes a final meter reading from you (at the date of transfer), so your current supplier can produce a final bill.
Can I get gas & electricity from the same supplier?
Yes. Many suppliers now supply both gas and electricity and offer combined plans that include incentives, discounts or reduced prices. These plans are often referred to as “dual fuel” deals.
