We hope you enjoy using Conversations and to ensure you get the most from the service, check the answers below to some of our most frequently asked questions (FAQ).
Conversations help
About Conversations
- What is Conversations?
- Can anyone use the service?
- How do I look for a conversation?
- Can I change my screen name?
- What’s the ‘Display my email’ option?
- What’s the ‘Daily email update’?
- What is ‘Private messaging
- What are ‘My tracked conversations’?
Accessing Conversations
- I’ve registered but I can’t post. Why not?
- I’ve forgotten my password. Help!
- My password is correct but I can’t log in. Why?
Posting
- How do I check if someone has replied to my post?
- Can I edit my post after I’ve posted it?
- I’ve made a mistake in my post. Can I delete it?
- I’ve put my post in the wrong location. What do I do
- There’s an offensive response to my post. What do I do?
- My post has been deleted. Why?
About Conversations
What is Conversations?
Conversations is our local message boards service. We display conversations nearest to your location, giving you direct access to discussions and debate in your neighbourhood. Please join in and post your responses or start a new conversation.
Can anyone use the service?
All users can read the conversations and search for conversation threads. To post a message and start a conversation, you need to be registered with a screen name. Signing up is free.
How do I look for a conversation?
All conversations are organised by location, so enter a location if you wish see conversations nearest to a particular place or postcode. If you’re looking for a particular topic, you can also search using keywords. You’ll be shown any conversation that includes the keyword and its location.
Can I change my screen name?
To ensure other users are always sure who they are talking to, we don’t allow screen names to be changed once registered. So please choose carefully.
What’s the ‘Display my email’ option?
Registered users can click on a screen name to see the profile of the user and conversations they’ve posted to. If a user has chosen to display their email, it’ll be displayed on this page to other users.
What’s the ‘Daily email update’?
Registered users can request an email update which will let you know when a conversation you’re following has been updated. Please note these emails are sent once a day, not every time a post is added.
What is ‘Private messaging’?
Private messages allow registered users to send a Conversations user a message without it being seen by the rest of the board.
We send the user a message by email with details about how to reply.
Neither user is shown or told the other’s email address to protect their privacy.
What are ‘My tracked conversations’?
When you reply to a post, you’ll see the option to track the conversation. If you tick this box, the conversation will appear on your “My tracked conversations” page. You can use this page to check the progress of conversations that interest you. You can also request a daily email update to alert you to conversation updates.
Accessing Conversations
I’ve registered but I can’t post. Why not?
To post on Conversations you need to register a screen name which identifies you to other users whilst protecting your real name.
Please click here to register a screen name.
I’ve forgotten my password. Help!
Please go to the log in page and use the ‘Forgotten your password?’ link. We’ll then send you an email with your password.
My password is correct but I can’t log in. Why?
In order to log in, your internet browser must be set to accept cookies. A cookie is a kind of identification card which your computer has. This enables a web site to recognise your computer if you’ve visited the site before.
Please read the advice on enabling cookies in our Privacy policy for more details.
Posting
How do I check if someone has replied to my post?
When you reply to a post, you’ll see the option to track the conversation. If you tick this box, the conversation will appear on “My tracked conversations” page. You can also ask for a daily email update on the conversations you’re tracking.
Can I edit my post after I’ve posted it?
Once you’ve posted a message, it can’t be changed. Please use the preview option before posting to make sure you’re happy with the text.
I’ve made a mistake in my post. Can I delete it?
If you’d like to delete a message you’ve posted, please contact us. Please tell us why you want to delete your post, and include the title and location of the conversation where you posted, and the date and time of your post.
I’ve put my post in the wrong location. What do I do?
If you’ve posted a message in the wrong area, please contact us. Please tell us the title and location of the conversation where you posted, and the date and time of your post.
There’s an offensive response to my post. What do I do?
Please don’t respond to any offensive posts that you see. Open the conversation and you’ll see the option to report a conversation at the top of the page. Please use this option and report the conversation to our moderators.
My post has been deleted. Why?
You may have replied to a post that we’ve received a complaint about. Since the thread would not make sense otherwise, we remove both offending posts and responses to them.
Whilst lively and constructive discussion on the Conversations boards is not discouraged, we reserve the right to remove any post that breaches our posting guidelines or Terms of use.
