| Performance indicators | Durham City Council | County Durham County Council | English average |
|---|---|---|---|
|
* Doubts expressed about arrangements for producing the information ** Authorities have not supplied base data A blank space means that the indicator was either not provided by the local authority or is not applicable |
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| Does the authority follow the Commission for Racial Equality's code of practice in rented housing & follow the Good Practice Standards for social landlords on tackling harassment? | No | Yes | 39% |
| The average length of stay in bed & breakfast accommodation of households which include dependent children or a pregnant woman & which are unintentionally homeless & in priority need | 2 weeks | 1 weeks | 6.81 weeks |
| The average length of stay in hostel accommodation of households which include dependent children or a pregnant woman & which are unintentionally homeless & in priority need | 7 weeks | 10 weeks | 14.96 weeks |
| The proportion of LA homes which were non-decent at 1 April 2003 | 37 | 27 | 37 |
| % change in proportion of non-decent LA homes between 1 April 2003 & 1 April 2004 | 14.6 | 1.6 | 8.6 |
| % of responsive (but not emergency) repairs during 2003/2004, for which the authority both made & kept an appointment. | # | 0 | 49.2 |
| % of unfit private sector dwellings made fit or demolished as a direct result of action by the local authority | 1.35 | 4.38 | 3.39 |
| Energy Efficiency - the average SAP rating of local authority owned dwellings | 62 | 52 | 60 |
| % of private sector dwellings vacant for more than 6 months that are returned into occupation or demolished | 7 | 23 | 61.69 |
| % of local authority rent collected | 97.28 * | 97.1 | 96.9 |
| Council housing tenants' satisfaction with the overall service provided by their landlord | 76 | 72 | 76.79 |
| Base numbers for survey | 734 | 1021 | 1249.07 |
| Confidence interval for survey | 3.07 | 2.74 | 12.42 |
| Black & minority ethnic council housing tenants' satisfaction with the overall service provided by their landlord | 50 | 60 | 71.11 |
| Base numbers for survey | 2 | 130 | 71.55 |
| Confidence interval for survey | 69.3 | 8.42 | 22.23 |
| Non-black & minority ethnic council housing tenants' satisfaction with the overall service provided by their landlord | 77 | 75 | 77.2 |
| Base numbers for survey | 729 | 879 | 1145.58 |
| Confidence interval for survey | 3.08 | 2.88 | 2.78 |
| Council housing tenants' satisfaction with opportunities for participation in management & decision making in relation to housing services provided by their landlord | 59 | 60 | 63.19 |
| Base numbers for survey | 586 | 835 | 1012.31 |
| Confidence internal for survey | 3.99 | 3.32 | 3.23 |
| Black & minority ethnic council housing tenants satisfaction with opportunities for participation in management & decision making in relation to housing services provided by their landlord | N/A | 50 | 62.25 |
| Base numbers for survey | 1 | 105 | 57.28 |
| Confidence interval for survey | N/A | 9.56 | 25.91 |
| Non-black & minority ethnic council housing tenants' satisfaction with opportunities for participation in management & decision making in relation to housing services provided by their landlord | 58 | 62 | 63.67 |
| Base numbers for survey | 578 | 716 | 934.64 |
| Confidence interval for survey | 4.02 | 3.56 | 3.4 |
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