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Local area

Contact the council

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As responsibility for services in your area is divided between your district and county council, we’ve provided key contact numbers for departments in both councils, or highlighted which council is solely responsible.

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Not sure who to contact?
Use the switchboard number or try the district council or county council’s A-Z services.

Contact details District council County council
Name Cheltenham Borough Council Gloucestershire County Council
Address Municipal Offices
Promenade
Cheltenham
GL50 1PP
Shire Hall
Westgate Street
Gloucester
GL1 2TG
Switchboard 01242 262626 01452 425000
Fax 01242 227131 01452 4266
Website Visit the district council’s website Visit the county council’s website
Departments District council County council
For further information, visit the A-Z of council services for your district council or your county council.
Council Tax enquiries 01242 264332 District council
Customer Services 01242 262626 01452 425000
Schools - general County council 01452 425300
Electoral register 01242 264132 District council
Housing 01242 262626 District council
Housing Benefit 01242 264219 District council
Planning 01242 264328 01452 425698
Recycling 01242 264244 01452 425278
Refuse 01242 264244 District council
Parking 01242 262626 District council
Roads County council 01452 425500
Social Services County council 01452 426868

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