As responsibility for services in your area is divided between your district and county council, we’ve provided key contact numbers for departments in both councils, or highlighted which council is solely responsible.
Not sure who to contact?
Use the switchboard number or try the district council or county council’s A-Z services.
| Contact details | District council | County council |
|---|---|---|
| Name | Cheltenham Borough Council | Gloucestershire County Council |
| Address |
Municipal Offices Promenade Cheltenham GL50 1PP |
Shire Hall Westgate Street Gloucester GL1 2TG |
| Switchboard | 01242 262626 | 01452 425000 |
| Fax | 01242 227131 | 01452 4266 |
| Website | Visit the district council’s website | Visit the county council’s website |
| Departments | District council | County council |
|---|---|---|
| For further information, visit the A-Z of council services for your district council or your county council. | ||
| Council Tax enquiries | 01242 264332 | District council |
| Customer Services | 01242 262626 | 01452 425000 |
| Schools - general | County council | 01452 425300 |
| Electoral register | 01242 264132 | District council |
| Housing | 01242 262626 | District council |
| Housing Benefit | 01242 264219 | District council |
| Planning | 01242 264328 | 01452 425698 |
| Recycling | 01242 264244 | 01452 425278 |
| Refuse | 01242 264244 | District council |
| Parking | 01242 262626 | District council |
| Roads | County council | 01452 425500 |
| Social Services | County council | 01452 426868 |
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