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Contact the council

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As responsibility for services in your area is divided between your district and county council, we’ve provided key contact numbers for departments in both councils, or highlighted which council is solely responsible.

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Not sure who to contact?
Use the switchboard number or try the district council or county council’s A-Z services.

Contact details District council County council
Name St Albans City & District Council Hertfordshire County Council
Address District Council Offices
Civic Centre
St Peter's Street
St Albans
AL1 3JE
County Hall
Pegs Lane
Hertford
SG13 8DE
Switchboard 01727 866100 01923 471555
Fax 01727 843167 Not published
Website Visit the district council’s website Visit the county council’s website
Departments District council County council
For further information, visit the A-Z of council services for your district council or your county council.
Council Tax enquiries 01727 819204 District council
Customer Services 01727 866100 01923 47155
Schools - general County council 01923 471500
Electoral register 01727 819565 District council
Housing 01727 819414 District council
Housing Benefit 01727 819460 District council
Planning 01727 819469 01923 471321
Recycling 01727 819285 08457 425000
Refuse 01727 819285 District council
Parking 01727 819477 District council
Roads County council 01923 471321
Social Services County council 01923 471555

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