As responsibility for services in your area is divided between your district and county council, we’ve provided key contact numbers for departments in both councils, or highlighted which council is solely responsible.
Not sure who to contact?
Use the switchboard number or try the district council or county council’s A-Z services.
| Contact details | District council | County council |
|---|---|---|
| Name | Shepway District Council | Kent County Council |
| Address |
Civic Centre Castle Hill Avenue Folkestone CT20 2QY |
Sessions House County Hall Maidstone ME14 1XQ |
| Switchboard | 01303 850388 | 01622 671411 |
| Fax | 01303 245978 | Not published |
| Website | Visit the district council’s website | Visit the county council’s website |
| Departments | District council | County council |
|---|---|---|
| For further information, visit the A-Z of council services for your district council or your county council. | ||
| Council Tax enquiries | 01303 852555 | District council |
| Customer Services | 01303 852555 | 01622 671411 |
| Schools - general | County council | 01622 696565 |
| Electoral register | 01303 850388 | District council |
| Housing | 01303 851700 | District council |
| Housing Benefit | 01303 852555 | District council |
| Planning | 01303 850388 | 01622 671411 |
| Recycling | 01303 247360 | 01622 605977 |
| Refuse | 01303 247360 | District council |
| Parking | 01303 247360 | District council |
| Roads | County council | 0845 303 2 500 |
| Social Services | County council | 01622 605609 |
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