As responsibility for services in your area is divided between your district and county council, we’ve provided key contact numbers for departments in both councils, or highlighted which council is solely responsible.
Not sure who to contact?
Use the switchboard number or try the district council or county council’s A-Z services.
| Contact details | District council | County council |
|---|---|---|
| Name | Durham City Council | Durham County Council |
| Address |
4 Saddler Street Durham DH1 3NZ |
County Hall Durham DH1 5UL |
| Switchboard | 0191 386 6111 | 0191 383 3000 |
| Fax | 0191 386 0625 | 0191 383 4500 |
| Website | Visit the district council’s website | Visit the county council’s website |
| Departments | District council | County council |
|---|---|---|
| For further information, visit the A-Z of council services for your district council or your county council. | ||
| Council Tax enquiries | 0191 301 8626 | District council |
| Customer Services | 0191 3866111 | 0191 3834567 |
| Schools - general | County council | 0191 3834567 |
| Electoral register | 0191 301 8851 | District council |
| Housing | 0191 301 8470 | District council |
| Housing Benefit | 0191 301 8542 | District council |
| Planning | 0191 301 8700 | 0191 3834114 |
| Recycling | 0191 301 8669 | 0191 3833186 |
| Refuse | 0191 301 8669 | District council |
| Parking | 0191 3866111 | District council |
| Roads | County council | 0191 3706000 |
| Social Services | County council | 0845 8505010 |
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