As responsibility for services in your area is divided between your district and county council, we’ve provided key contact numbers for departments in both councils, or highlighted which council is solely responsible.
Not sure who to contact?
Use the switchboard number or try the district council or county council’s A-Z services.
| Contact details | District council | County council |
|---|---|---|
| Name | Canterbury City Council | Kent County Council |
| Address |
Council Offices Military Road Canterbury CT1 1YW |
Sessions House County Hall Maidstone ME14 1XQ |
| Switchboard | 01227 862000 | 01622 671411 |
| Fax | 01227 862020 | Not published |
| Website | Visit the district council’s website | Visit the county council’s website |
| Departments | District council | County council |
|---|---|---|
| For further information, visit the A-Z of council services for your district council or your county council. | ||
| Council Tax enquiries | 01227 862300 | District council |
| Customer Services | 01227 862000 | 01622 671411 |
| Schools - general | County council | 01622 696565 |
| Electoral register | 01227 862007 | District council |
| Housing | 01227 862142 | District council |
| Housing Benefit | 01227 862300 | District council |
| Planning | 01227 862178 | 01622 671411 |
| Recycling | 0800 0319091 | 01622 605977 |
| Refuse | 0800 0319091 | District council |
| Parking | 01227 862000 | District council |
| Roads | County council | 0845 303 2 500 |
| Social Services | County council | 01622 605609 |
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