As responsibility for services in your area is divided between your district and county council, we’ve provided key contact numbers for departments in both councils, or highlighted which council is solely responsible.
Not sure who to contact?
Use the switchboard number or try the district council or county council’s A-Z services.
| Contact details | District council | County council |
|---|---|---|
| Name | Cambridge City Council | Cambridgeshire County Council |
| Address |
The Guildhall Cambridge CB2 3QJ |
Shire Hall Castle Hill Cambridge CB3 0AP |
| Switchboard | 01223 457000 | 01223 717111 |
| Fax | 01223 457039 | 01223 717201 |
| Website | Visit the district council’s website | Visit the county council’s website |
| Departments | District council | County council |
|---|---|---|
| For further information, visit the A-Z of council services for your district council or your county council. | ||
| Council Tax enquiries | 01223 457760 | District council |
| Customer Services | 01223 457000 | 0845 045 5200 |
| Schools - general | County council | 01223 717111 |
| Electoral register | 01223 457048 | District council |
| Housing | 01223 457000 | District council |
| Housing Benefit | 01223 457000 | District council |
| Planning | 01223 457200 | 01223 717111 |
| Recycling | 01223 457896 | 01223 717111 |
| Refuse | 01223 458282 | District council |
| Parking | 01223 718002 | District council |
| Roads | County council | 01223 717111 |
| Social Services | County council | 01223 717111 |
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