As responsibility for services in your area is divided between your district and county council, we’ve provided key contact numbers for departments in both councils, or highlighted which council is solely responsible.
Not sure who to contact?
Use the switchboard number or try the district council or county council’s A-Z services.
| Contact details | District council | County council |
|---|---|---|
| Name | Basildon District Council | Essex County Council |
| Address |
The Basildon Centre St Martin's Square Basildon SS14 1DL |
County Hall Market Road Chelmsford CM1 1LX |
| Switchboard | 01268 533333 | 08457 430 430 |
| Fax | 01268 294350 | Not published |
| Website | Visit the district council’s website | Visit the county council’s website |
| Departments | District council | County council |
|---|---|---|
| For further information, visit the A-Z of council services for your district council or your county council. | ||
| Council Tax enquiries | 01268 294544 | District council |
| Customer Services | 01268 533333 | 08457 430 430 |
| Schools - general | County council | 0845 603 7630 |
| Electoral register | 01268 294351 | District council |
| Housing | 01268 533333 | District council |
| Housing Benefit | 01268 294575 | District council |
| Planning | 01268 294155 | 08457 603 7624 |
| Recycling | 01268 294987 | 0845 603 7625 |
| Refuse | 01268 294949 | District council |
| Parking | 01268 294970 | District council |
| Roads | County council | 08457 603 7631 |
| Social Services | County council | 0845 603 7630 |
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