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Buying & selling

Viewing checklist


With househunters spending an average of just 96 minutes visiting prospective properties - that's less than the average time we take to choose a holiday - getting the most out of a viewing in a limited time is vital when looking for your next home.

We've devised a viewing checklist for ideas on what you should look out for, and the questions you should be asking, at each property viewing. Print it out and take it along to each visit to remind you of the basics.


The property

  • Home Information Pack - ask the agent to give you a copy of the HIP, which includes an energy rating and information about the property.
  • Measuring up - take a tape measure with you to calculate the size of each room, or get a rough idea of floor space in a room with furniture by looking at the ceiling size.
  • Bills - find out how much council tax will be, and get an idea of average costs for household utilities.
  • Exterior - don't forget to examine pipes, drainage and the condition of the roof.
  • Damp - check around the property for mould or signs of damp, particularly around bathrooms, windows and doors.
  • Subsidence - inspect the walls inside and out for large cracks, and ask about any history of subsidence. Look for trees growing close to the property's foundations.
  • Planning permission - ask if permission has been granted in principle for an extension or other home improvement.
  • Insurance - check if there have been any recent claims on the property's buildings insurance - including flooding - and ask for details.
  • Electrics, plumbing and heating - ask the agent to confirm that the boiler, electrics and plumbing in the property are all in decent working condition, and to see copies of guarantees and service certificates.
  • Appliances - ask which appliances and fittings are being sold with the property, and which will be taken.
  • Photos - take pictures of the property so that you can look over them later with fresh eyes.


The local area

  • Neighbours - speak to the neighbours about the local area and community.
  • Crime - it's important you feel safe in your new home. Research local crime statistics and compare the figures against the national average.
  • Transport - check how near local public transport links and major roads are to the property, and calculate how long your regular journeys will take you.
  • Parking - ask if there are any parking restrictions in the road, or if the property has a designated parking space or permit.
  • Schools - research local primary and secondary schools in the area, and contact the local council to see which school catchment area the property falls into.
  • Development plans - look into long-term development plans earmarked for the area, as these may affect the value of the property and your decision to buy.
  • Nightlife - visit the area in the evening as well as during the day so you get a better idea of the nightlife and noise levels.

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Key questions to ask the agent:

  • Can I see the Home Information Pack?
  • Is the property freehold or leasehold?
  • Are there annual fees, such as ground rent or service charges, payable?
  • Has the property experienced structural problems in the past?
  • Is there a damp problem?
  • Where do the grounds extend to?
  • Are there any rights-of-way issues?
  • Has the property had planning permission granted for an extension?
  • Are there parking restrictions?
  • How close is the station / bus stop?
  • How long has the property been on the market for?
  • Are the sellers in a chain?

Useful links


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