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Buying & selling

Conveyancing FAQs

Please note that conveyancing services are only available if you’re buying or selling property in England or Wales.

Check the answers below to some of our most frequently asked questions (FAQs).

Who provides the service?

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  • Dickinson Dees are one of the largest firms of solicitors in the country, and have a large department of conveyancing specialists. The company is regulated by the Law Society and the Financial Services Authority. Click here to read Dickinson Dees' terms and conditions and privacy policy.

What is conveyancing?

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Conveyancing is the legal process of transferring property ownership. Find out more about what’s involved when buying or selling a property:

Buying
  • Dickinson Dees take your instructions and request documents from the seller’s solicitor.
  • Searches, title investigation and additional enquiries carried out.
  • Dickinson Dees receive your mortgage offer from your lender.
  • Dickinson Dees report to you and arrange for you to sign the contract, transfer and mortgage deed and request any shortfall needed to complete the purchase.
  • Contracts are exchanged, date of moving is fixed.
  • Final documentation is prepared and signed.
  • Final searches are carried out and the mortgage loan is obtained from your lender.
  • Completion takes place and everybody moves.
  • The transfer is stamped, the title registered with the Land Registry and the deeds are sent to your lender.
Selling
  • Dickinson Dees take your instructions and request your title deeds from your current lender. Copies of your title are also obtained from the Land Registry.
  • Sales instructions received from your estate agent.
  • Contracts and evidence of your title are sent to the buyer’s solicitor.
  • Any of the buyer’s enquiries are answered.
  • Exchange of contracts; date for moving is fixed.
  • Final documentation is prepared and signed.
  • A figure is obtained from your lender to pay off your current mortgage.
  • Completion takes place and everybody moves.
  • The title deeds are sent to your buyer’s solicitor.

Why should I use UpMyStreet for my conveyancing?

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UpMyStreet have an arrangement with Dickinson Dees which gives you access to exclusive service benefits:

  • No move, no fee: if your sale or purchase doesn't proceed to completion, you won’t be charged any legal fees.
  • A dedicated legal case manager.
  • Track the progress of your case online and avoid time-consuming meetings or calls.
  • Fixed price guarantee: your quote is guaranteed so long as you instruct Dickinson Dees within 30 days of receiving it.
  • Guaranteed service standards.

How long will it take?

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  • This is affected by a large number of factors including the type of purchase or sale, the length of the chain, and whether a property is leasehold. An average time from the acceptance of offer to completion is 10 weeks. Dickinson Dees will advise you of any delays that occur.

How do I get a quotation?

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  • How do I get a quote? Click on the quotation link, then just enter the sale or purchase price in the box. (If you’re both buying and selling, enter the relevant prices in each box.) Click here to get a quotation now.
  • How long is it valid for? Quotes are valid for 30 days. You can get a new quote at any time.
  • What is the quote for? Your free quotation will detail, in full, the services you’ll be charged for. These’ll include costs to external bodies - such as Land Registry fees and Stamp Duty charges.
  • Are there any other costs? If you ask Dickinson Dees to carry out any services in addition to the standard conveyancing service, the company reserves the right to make a charge for these additional services. Any additional charges will, of course, be agreed before the additional services are undertaken.
  • What’s the no move, no fee guarantee? If your sale or purchase does not proceed to completion, you won’t be charged any professional legal fees at all. We’ve negotiated this arrangement with Dickinson Dees on your behalf. Please note: the no fee guarantee doesn’t cover some fixed costs, such as search fees, incurred by Dickinson Dees.

How do I retrieve my saved quote?

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What is the instruction process?

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  • How do I instruct Dickinson Dees to do the conveyancing? Once you’ve got your free quotation, just click on the Proceed button and complete the simple online form. We’ll then write to you explaining the next steps, requesting further details and proof of identity.If you prefer, you can contact Dickinson Dees by phone. Call the UpMyStreet team at Dickinson Dees on 0870 252 9855 to speak to a legal adviser.
  • Do I need to pay any money up front? The only fee Dickinson Dees ask for at the outset when buying a property is the cost of covering search fees: a local search, environmental search and a drainage and water search are carried out for every purchase. Depending on the location of the property, other searches such as a mining search may also be necessary.

How does case tracking work?

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  • What is case tracking? This allows you to check the progress of your case online, 24 hours a day. You’ll be able to see where your case is in the conveyancing process, an estimated target completion date and details of any problems that may have arisen.
  • How do I use case tracking? Once you have instructed Dickinson Dees, you’ll be sent a reference number and password in the post. Just enter your number and password into the case tracking log in page. If you forget your case number or password, call the UpMyStreet team at Dickinson Dees on 0870 252 9855.

I have a question. Who do I contact?

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  • If you’re an existing customer, always use your dedicated legal case manager. Their details can be found in your case tracking report.
  • For general enquiries, email us at conveyancing@upmystreet.com. If you’d rather speak to a legal adviser, call the UpMyStreet team at Dickinson Dees on 0870 252 9855 (9am–10pm Mon–Fri; 9am–3:30pm Sat and Sun).
  • If you haven’t found the information you’re looking for here, please contact us with your query.

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