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Terms of use

This site is owned and operated by UpMyStreet.com Limited ("UpMyStreet") whose office is located at: 111 Buckingham Palace Road, London SW1W 0SR (Company No. 05494746 and VAT No. GB 825928205). UpMyStreet.com is a wholly owned subsidiary of uSwitch.com. By using this site, you accept these Terms of use. If you do not accept these Terms of use, please do not use the site.

UpMyStreet may change the Terms of use at any time by posting changes online. Please review these Terms of use regularly to ensure you are aware of any changes made. Your continued use of UpMyStreet.com after changes are posted means you agree to be legally bound by these Terms as updated and/or amended.

All copyright, database rights and other intellectual property rights in all the material on the site including but not limited to site design, structure, page layouts, graphical images and underlying software code (collectively the "Content") belong to UpMyStreet or its licensors. All rights are reserved, except for the limited licensed rights expressly granted below.

You should note that some of the Content of the site may be subject to restrictions imposed by its owners who licence its use to UpMyStreet. In particular:

  1. Data identified as being supplied by CACI in addition to all rights being reserved is subject to the controls found at http://www.caci.co.uk/ (link to Legal is the left corner of the home page), You should note that no right is granted to you to publish CACI data.
  2. Content that is marked "Crown Copyright" is Crown Copyright 2002-2008, originates with the relevant government department and is reproduced by UpMyStreet under licence from the Controller of Her Majesty’s Stationery Office and the Queen’s Printer for Scotland. Notwithstanding any of the other rights to use granted under this notice you are granted permission to access this Crown Copyright protected material and to download the Crown Copyright material onto electronic, magnetic, optical or similar storage media provided such activities are for research or private study only. You must not copy, distribute, sell or publish any of the Crown Copyright material taken from this site. Any other use requires the formal permission of the Controller of Her Majesty’s Stationery Office and the Queen’s Printer for Scotland. Any applications should be submitted to HMSO, St Clements House, 2-16 Colegate, Norwich NR3 1BQ; email hmsolicensing@cabinet-office.x.gsi.gov.uk; tel. 01603 621000. School Performance Tables are produced by the Department for Education and Employment and may be obtained free of charge from the Department.
  3. The "Crown Copyright" material used in Actual property prices for England and Wales is produced by the Land Registry.
    © Crown Copyright material reproduced with permission of Land Registry. This material was last updated on April 29th, 2008. It covers the period from January 2000 to March 2008.
    Permitted Use. Viewers of this Information are granted permission to access this Crown copyright material and to download the Crown copyright material onto electronic, magnetic, optical or similar storage media provided that such activities are for private research, study or in-house use only. Any other use of the material requires the formal written permission of Land Registry which can be requested from Land Registry at Lincoln’s Inn Fields, London, WC2A 3PH.
    Restricted Use. Viewers must not copy, distribute, sell or publish any of the Crown copyright material.
  4. The data and Content in FindMyNearest...™ is produced in whole or in part under licence from, and based in whole or in part from copyright material of, Market Location Limited. The Content supplied by Market Location is subject to the following controls: you may not republish, reproduce, distribute, transmit or display the Content of FindMyNearest...™ nor may you contact companies listed as the result of your FindMyNearest...™ enquiry with the aim of creating your own database.

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Trademark notice

The UpMyStreet logo, UpMyStreet, UpMyStreet Conversations and FindMyNearest...™ are trademarks of UpMyStreet.com Ltd.

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Limited right to use

Subject to other third party restrictions such as those outlined above you may access, print and download the Content onto electronic, magnetic, optical or similar storage media provided that:

  1. such activities are for private research, study or in-house use only; and
  2. none of the text or associated images or graphics are modified in any way; and
  3. the text, images and graphics contained therein are not separated from each other in any way; and
  4. no part of the Content is used for any commercial purpose other than for internal use by your company or other legal entity not extending to any display to or use involving (paying or prepaying) customers; and

all activities are conducted manually without the use of automatic software to perform multiple accesses or any other automated processing of the Content. You may not otherwise copy, collect, distribute, or transmit any of the Content and you may never sell or publish any of the Content, without prior written permission. Any request for such permission should in the first instance be addressed to UpMyStreet at businessservices@upmystreet.com. To the extent you are permitted to reproduce any Content, you must also include in such copies all copyright, trademark or other proprietary notices contained in the Content.

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Warranty Disclaimer and Limitation on Liability

UpMyStreet uses reasonable efforts to obtain data from reliable sources and to keep the Content reasonably accurate, when taken as a whole. However, UpMyStreet has no practical means to verify the currency, accuracy or completeness of the Content systematically, and inevitably it will contain errors and omissions, and some of it will be out of date. Therefore UpMyStreet does not endorse or represent the accuracy, truthfulness or reliability of any information provided on or by means of the site. The Content is only for general information and use and is not intended to address your particular requirements or considered to be a recommendation of any kind by UpMyStreet. You should not rely on the Content in making any specific decisions, especially important personal, financial or business decisions. You agree to consult professionals for advice that is specifically tailored to your particular circumstances. UpMyStreet assumes no responsibility for the Content and disclaims all liability in respect of your use of it. UpMyStreet shall not be liable for any typographical or other errors or omissions in the Content. All links that connect this site with other sites are provided solely for your convenience and information and UpMyStreet does not endorse or recommend any such sites. UpMyStreet hereby excludes to the extent permitted by law any and all warranties, representations, conditions and other terms whether express or implied, statutory or otherwise, concerning your use of this site including but not limited to implied terms as to quality, fitness for a particular purpose, title and non-infringement of third party intellectual property rights.

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Terms of use for ‘Email this page to a friend’

Any email that you send using this service will be from you and you are responsible for all the contents of it. You agree to use the service to send emails only to people who you, in good faith, believe would like to receive them. You also agree that you will not use the service to:

  • send email of a commercial nature;
  • send content that is defamatory, indecent or unlawful;
  • infringe copyright or other intellectual property rights;
  • abuse the legal rights of third parties;
  • violate any applicable laws, codes or regulations; or
  • create a false identity with the intention of misleading others.

UpMyStreet is under no obligation to send or monitor emails and is not liable in any way for the content of emails sent using this service. UpMyStreet, however, reserves the right to review, remove and edit any email at its sole discretion. UpMyStreet may disclose any information that it deems necessary to satisfy any applicable law, regulation, code, legal process or governmental request.

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Provision of information

You will promptly provide UpMyStreet (free of charge) with all information and co-operation which UpMyStreet may reasonably require from time to time to enable UpMyStreet to proceed uninterrupted with the performance of UpMyStreet’s obligations under this agreement. We will respect your email privacy. You will not receive unsolicited mail from UpMyStreet.com and/or from third parties. We will, however, mail you occasionally with information concerning important changes to our service. Read our Privacy policy for more details.

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Assignment/subcontracting

You shall not assign or delegate all or any of your rights or obligations under this agreement without UpMyStreet’s prior written consent, such consent not to be unreasonably withheld. UpMyStreet shall have the right to assign or transfer all or any of its rights and obligations under this agreement to any person. Save that where that person is not an associated company, UpMyStreet shall notify you prior to exercising that right of transfer. UpMyStreet may subcontract any of its obligations in this agreement.

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Force majeure

Neither party shall be liable to the other under these terms and conditions, for any loss or damage which may be suffered by the other party due to any cause beyond the first party’s reasonable control including without limitation any act of God, exceptionally severe weather, failure or shortage of power supplies, flood, drought, lightning or fire, strike, lock-out, trade dispute or labour disturbance (other than those of the parties), the act or omission of government, highways authorities, other telecommunications operators or administrations or other competent authority, war, military operations, acts of terrorism or riot.

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Applicable laws

These terms, the site, the Content and all use of them shall be governed by English Law, and you and UpMyStreet submit to the exclusive jurisdiction of the English courts (save that UpMyStreet may take action in relation to enforcement of its intellectual property rights in any court worldwide). Those who choose to access the site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable. You may not use the UpMyStreet site to do anything that is not lawful in the place where you access the site.

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Terms of use for Conversations

UpMyStreet Conversations is provided by UpMyStreet.com Limited, 111 Buckingham Palace Road, London SW1W 0SR (Company No. 05494746 and VAT No. GB 825928205). By using UpMyStreet Conversations (the "Service") you agree that you will not post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person’s privacy, or otherwise violates any law. You agree not to post any copyrighted material unless the copyright is owned by you.

Considering the real-time nature of the Service, it is impossible for UpMyStreet.com Ltd. ("UpMyStreet") to review messages or confirm the validity of information posted. Please remember that we do not actively monitor the contents of posted messages and are not responsible for any messages posted. UpMyStreet does not vouch for or give any warranty in relation to the accuracy, completeness or usefulness of any message, and are not responsible for the contents of any message.

The messages posted on the Service express the views of the author of the message, not necessarily the views of UpMyStreet.com or anyone associated with the aforementioned.

UpMyStreet has the ability to remove objectionable messages and we reserve the right to delete any contribution, or take action against any account, at any time, for any reason. You remain solely responsible for the content of your messages, and you agree to indemnify and hold harmless UpMyStreet.com Ltd. and their agents with respect to any claim based upon transmission of your message(s).

UpMyStreet may disclose any information, including your identity (or whatever information we know about you) that it deems necessary to satisfy any applicable law, regulation, code, legal process or governmental request. We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met, or if you no longer wish to continue your registration as a member, or to post on the Conversations service.

Please note that in order to maintain the structure and integrity of Conversations, we do not remove the posts of users who are no longer registered members, but do remove the users’ Conversations History page from the site.

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Terms of use for private messaging

Any email that you send using this service will be from you and you are responsible for all the contents of it. You agree to use the service to send emails only to people who you, in good faith, believe would like to receive them. You also agree that you will not use the service to:

  • send email of a commercial nature;
  • send content that is racist, sexist, homophobic or any other material we consider inflammatory, objectionable or unlawful.
  • infringe copyright or other intellectual property rights;
  • abuse the legal rights of third parties;
  • violate any applicable laws, codes or regulations; or
  • create a false identity with the intention of misleading others.

UpMyStreet is under no obligation to send or monitor emails and is not liable in any way for the content of emails sent using private messaging. UpMyStreet, however, reserves the right to review, remove and edit any email at its sole discretion. UpMyStreet may disclose any information that it deems necessary to satisfy any applicable law, regulation, code, legal process or governmental request.

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UpMyStreet Conversations - Posting guidelines

Conversations lets you get advice, share ideas, stay in touch and discuss local issues. It is open to everyone read and enjoy in a safe and fun environment. Please respect our policy on suitable content. We reserve the right to remove inappropriate posts, and to prevent users who abuse the service from posting.

  1. Contributions must be civil and tasteful. Please don’t use offensive and abusive language. Be constructive and relevant in your response to postings. We reserve the right to remove any posts that other users may find offensive or that we receive complaints about.
  2. We won’t allow racism, sexism, homophobia or any other material we consider inflammatory or objectionable in postings.
  3. No spamming. UpMyStreet doesn’t allow the submission of the same or very similar contributions in multiple locations.
  4. No advertising! If you wish to advertise on UpMyStreet.com, please refer to our site advertising.
  5. We reserve the right to remove any posts that may put us in legal jeopardy, such as potentially libellous or defamatory postings.
  6. While we realise politics is an important part of local life we won’t allow postings which actively encourage, canvass opinion for, or promote allegiance to any political party.

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Safety guidelines

Please remember that the web is a forum for anyone and everyone and you don’t know who is viewing the site. We strongly advise you never to reveal any personal information about yourself or anyone else in posts, including phone numbers, mobiles or email address. We reserve the right to remove such postings from Conversations. If you would like a user to contact you directly, please ensure you turn ‘Private messaging’ on.

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Violation of Terms of use

UpMyStreet.com reserves the right to delete any contribution, or take action against any account, at any time, for any reason. Persistent abuse of the Terms of use or breach of the Posting guidelines may result in action being taken against the user’s account.

Click here to read our Privacy policy.

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